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Hospitality & Catering Robots

BanQTech deploys Autoxing autonomous service robots across hospitality and commercial environments. These robots deliver food, amenities, and supplies to guest rooms, restaurant tables, and office floors — navigating elevators and corridors autonomously. With 24/7 operation, auto-charging, and cloud fleet management, they reduce labor costs while providing a memorable guest experience.

30% reduction in service delivery labor costs
24/7 autonomous operation with auto-charging
3-minute average delivery time per floor
Zero contact delivery for hygiene-sensitive environments
Scalable fleet from 1 to 50+ robots per venue

Key Features

Food & amenity delivery to guest rooms
Elevator-compatible autonomous navigation
Call via button, PAD, phone, or app
24/7 operation with auto-charging
CE / FCC / KC certified, ISO 9001

Software Modules

Composable components that make up this solution.

Robot Fleet ManagementCoreavailablev3.0.0

Manage the full hotel or restaurant robot fleet — task assignment, charging schedules, and floor mapping.

Fleet dashboardTask queue managementAuto-charging schedulingFloor map editor
Multi-channel Call InterfaceCoreavailablev3.0.0

Guests and staff request deliveries via room button, tablet PAD, mobile app, or front desk software.

Room button integrationTablet PAD appGuest mobile appFront desk dispatch panel
Requires:hosp-robot-fleet
Elevator Navigation ModuleCoreavailablev2.1.0

Autonomous elevator boarding and floor selection via hotel elevator controller API.

Elevator call APIFloor selectionDoor wait detectionMulti-elevator routing
Requires:hosp-robot-fleet
PMS Integrationavailablev1.0.0

Connects to hotel Property Management Systems for guest room lookup, delivery confirmation, and billing.

Room number lookupDelivery confirmation logCharge-to-room billingGuest name display
Requires:hosp-call
Service Analyticsbetav1.0.0

Track delivery counts, average delivery times, robot utilization, and guest feedback per location.

Delivery count & timingRobot utilization rateGuest feedback collectionPeak hour heatmap
Requires:hosp-robot-fleethosp-call

Integrations

Third-party systems and platforms this solution connects with.

Autoxing Robot Fleethardware

MARS and PEANUT robot fleet via RCS API.

Hotel Elevator Controllerhardware

Elevator API for autonomous floor navigation.

Opera PMSapi

Hotel property management system connector.

Oracle OHIPcloud

Cloud-based hotel management integration.

Industries Served

Hotels & Resorts

Room service and amenity delivery with elevator navigation.

Restaurants

Table delivery and food runner automation.

Commercial Buildings

Office mail and parcel delivery across floors.

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